Cresta Mowana Safari Resort & Spa

Recent reviews

• 3.0
  philmM5896AT2026-09-28

  Location Great but the rest disappointed

  Stunning location and decent sized comfortable rooms. However some fundamental issues at the hotel. Basic maintenance: entrance foyer toilet had broken lock on cubicle; outside seated area was a mess with mixed chairs and not tidied. First impression was very poor therefore. Gym was well equipped but air con not working ! 35 C and no air con means the gym is wasted. Whilst the excursions were great, the organisation in the foyer was chaotic. Food was reasonable but every dish seemed to have TOO much pepper in it ! Several of the staff would do their job, but nothing else. Eg put cushions on chairs but not tidy up the 2 cans of the table from last night. Management needs to walk about and open their eyes to service provided. Could and should be doing better.

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• 1.0
  D6290OPnancyb2026-09-10

  Terrible lunch setting and dishonest waiters

  Very disappointing experience during my chobe day trip on the 05th. We were placed in a conference like room , it was very packed and hot , the pricing at Cresta Mowana was inconsistent and frankly concerning. I was told by a waiter (short skinny lady with glasses) that a Windhoek Draught was $7, yet when I went to pay at the nearby bar, the barman told me the actual price was $6. Even more concerning, I heard one waiter quote a wine at $9, while another waiter quoted the exact same wine at $7. This is unacceptable and raises serious questions about how prices are being communicated to guests. It makes one wonder whether some staff are deliberately inflating prices, possibly expecting guests to simply pay the difference as a tip. Guests should not have to question whether they are being overcharged. Management needs to address this urgently and ensure that all staff provide the same, accurate prices.

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• 5.0
  Torm_UI2026-08-14

  Cresta Mowana Hotel and Game-drive, worthwhile high-end experiences

  What I will remember about this hotel, is the friendly staff. I mention examples below but that is not the main point. The main point is that ALL staff are friendly, without exception, a memorable difference from many other travels. Our Airlink flight was (as usual) delayed but the friendly shuttle driver not only waited patiently, he also offered us cold drinks on the bus on 10 August. After a fast and friendly check-in at the hotel, a friendly housekeeper brought us a gift of snacks for our wedding anniversary. Our room was everything we asked for, and very clean. To this day even Google says you can see elephants in the river from the hotel. That is a myth, you have to book an excursion to see anything larger than boars or monkeys. Although expensive, the game-drive was certainly worthwhile. We saw elephants, lions, kudu, jackals, giraffe and, from afar, buffalo and hippo on 1 drive on 12 August. Though extremely cold at 6AM, the friendly driver handed blankets to everyone. Another myth, even told at the hotel, is that a light lunch menu can be requested while watching the stunning view at the Savuti bar. There was not a soul in sight there during day-time from 10 to 13 August. Instead, we ended up at the Boma at the pool. The lunch there was not light at all but it was a la carte and it was expertly delivered with some of the best service ever in a restaurant. Thank you Tefu! I've seen complaints about waiting too long for drinks, which could be true for the Savuti where nothing happens, but certainly not at any restaurant where Tefu works. The service was brilliant, fast and (of course) friendly on 11 August. I really do not see how anyone can complain about the breakfast which had a very wide variety. The tropical fruit, pastries and omelettes deserve special mention. We were sorry to have to leave the hotel for an Airlink flight (late as usual) back home.

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