Hotel Las Americas Golden Tower Panamá

Hotel Las Americas Golden Tower Panamá

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Overview

This is a hotel that sits squarely in Panama City's commercial district, directly across from Paitilla Hospital, with an indoor heated pool and WiFi throughout. Rooms carry a contemporary look and come with the practical comforts: a flat-screen television, a coffee maker, a safe, and a bathroom stocked with toiletries and a hairdryer. The spa is the quiet centrepiece, with three massage cabins, a Turkish bath, a sauna, and a…

  • Type: Hotel
  • Chain: Las Americas Hotel Group
Indoor Swimming Pool (all year)Spa FacilitiesFitnessAccessible parkingNon-smoking rooms24-hour front desk

Rooms

No available rooms

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Location

Reviews

Reviews

Based on 2011 reviews

Category ratings

Tripadvisor

Recent reviews

  • susanne9462026-10-06

    EXTREMELY DISSAPOINTING

    I am extremely disappointed with how Las Américas Golden Tower has handled my $100 refundable security deposit. I arrived on September 17 and, due to a delay with my room, was offered an “upgrade” that required a $100 security deposit. I was specifically told it would be refunded within a maximum of 3 days, which is the ONLY reason I agreed to pay it. I checked out September 19. It is now October 6 and I STILL HAVE NOT RECEIVED MY MONEY. Even worse has been trying to contact the hotel. The email listed through their website led to a reservation service that said they could not help. After DAYS of calling the number on Google, I finally reached someone—only to discover it was a reservations office operating from Colombia. They gave me a direct number for reception in Panama, which I have also called repeatedly and even left a voicemail with all my information. No return call. No explanation. No refund. It has been 19 days since they charged my card for a deposit they promised to refund within 3 days. For a hotel of this category, the complete lack of accessible customer service and accountability over a guest’s money is unacceptable. I strongly recommend being extremely cautious about paying any security deposit here. Get EVERYTHING in writing. I will update this review if and when my $100 is finally returned.

  • C5568JKjorgea2026-09-29

    Excellent

    The rating is 10 out of 10, very happy with the attention from the reception, Miss Jessica, in the restaurant Miss Diana, and Michelle was very attentive, honestly very grateful on behalf of us Colombians for excellent service. I would like the official to be congratulated on our behalf. A thousand blessings

  • L5527YZalie2026-09-25

    Coffee Shop, excellent service

    Omaira from the Coffee Shop saved our lives with a charger for my PC and gave us an excellent chocolate on a difficult night, thank you Omaira!

Good to know

Info

Check-in
15:00
Check-out
12:00

Taxes & fees

Not included in the price, payable at the property:

  • VAT — 10% per room, per night

Children and infants

Guests up to 12 years old are considered children.

Guests up to 2 years old are considered infants.