NH Collection Madrid Palacio de Tepa

Name: NH Collection Madrid Palacio de Tepa
Address: Calle San Sebastian 2, Madrid, Community of Madrid, 28012, ES
Telephone: +34 91 3896490

Photos

Overview

Juan de Villanueva designed the building that once served as a palace for Count Tepa, and it holds that history within reach of the city's essentials. The Prado, the Reina Sofía and the Thyssen sit close by, as do the Royal Palace, Plaza Mayor and Puerta del Sol, and the old dining rooms of Botín and Casa Lucio are within walking distance. Rooms are generous and full of daylight, many…Juan de Villanueva designed the building that once served as a palace for Count Tepa, and it holds that history within reach of the city's essentials. The Prado, the Reina Sofía and the Thyssen sit close by, as do the Royal Palace, Plaza Mayor and Puerta del Sol, and the old dining rooms of Botín and Casa Lucio are within walking distance. Rooms are generous and full of daylight, many of them looking out over old Madrid, with connecting options and Wi-Fi throughout. A gym and spa occupy the property, and mornings begin with a fresh breakfast. The Guest Relations team handles tickets and reservations, and Paco Roncero Restaurante, holder of two Michelin stars, is a short walk away.

Rooms: 83 rooms
Type: Hotel
Brand: NH Collection Hotels and Resorts
Chain: Minor International

Spa FacilitiesMeeting/Banquet FacilitiesBaby sittingAir conditioningPet basketPet FriendlyIndoor parking

Rooms

No available rooms

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Location

Reviews

4.5

Reviews

Based on 1831 reviews

Category ratings

4.5

Room

4.9

Location

4.5

Sleep

4.3

Value

4.7

Cleanliness

4.7

Service

Recent reviews

5.0
Kayla9172026-09-09
The Best Stay Ever!!!
This hotel is the perfect location from everything! There are restaurants, bars and a train station within a few minutes walk. The hotel itself is STUNNINGGG! The pictures don't even do it justice. We were upgraded upon arrival and were shocked to see that it was a suite. We loved our time here and didn't want to leave! Highly highlyyy recommend this place to anyone looking to stay in Madrid. We will definitely be back! :)
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2.0
X5054CAtatianam2026-09-05
I almost got robbed in front of hotel
The hotel was beautiful, clean, elegant, and centrally located. First off I arrived at 3pm check-in time, room was not ready. Because I’m a platinum Amex member they gave me upgrade after waiting at bar. Front dest women was very cold, rude in my opinion. Next day when I went outside of hotel for fresh air, I almost got robbed/kidnapped ! In day time and next to hotel. 2 men grabbed me by my wrist my very expensive Rolex watch claiming to be undercover police men. I screamed fought back and insisted to go inside hotel if they wanted to search me/ talk to me. I basically dragged the guy holding on to my Rolex inside hotel. Inside they flashed a paper badge to front desk . Not once did security come and verify or front desk . They went through my purse etc. But what concerned me was the lack of security. These men literally tried to steal my watch and wouldn’t physically let go of me . I doubt that’s how the police act towards a tourist in a high end hotel. Not until I called Amex to explain what happened did the hotel security come talk to me. Worst experience of my life !!! Either the hotel is on on it alerting thieves. Or they simply don’t care about their clients . I will never stay there again . So disappointed,
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5.0
163ibism2026-09-05
Great hotel
Great service. Perfect area. Big room. Good food. Highly recommended hotel in Barrio de las Letras, Madrid.
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Good to know

Info

Check-in: 15:00

Check-out: 12:00

Children and infants

Guests up to 11 years old are considered children.

Guests up to 1 years old are considered infants.

House rules

Infants Policy

Babies (0-1 year old) are allowed to stay free of charge by sharing existing beds. A babycot may be requested upon arrival (based on availability).