Pestana Collection Plaza Mayor

Recent reviews

• 5.0
  Safari5261802026-10-07

  First class hotel

  Excellent hotel in great location overlooking the Plaza and within walking distance of all attractions. Lovely rooms, excellent breakfast, helpful and friendly staff

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• 4.0
  JAG7822026-09-30

  Had a great time here!

  Beautiful hotel, attentive staff, pretty courtyard (for having breakfast or wine) and a lovely breakfast buffet with several items made to order. Room balcony looked out over the plaza which always offered easy activity/people watching. Note - could get noisy later into the evening if your a light sleeper cd be an issue. Beds were comfy. Hotel has a small gym, enough to get the job done! Our only challenge was the open bathroom concept, a tiny toilet area and an awkward step up to shower. Anyway that said, no real privacy. Dont let it deter you though was a wonderful stay just a heads up! Location was perfect for catching the train or touring. A special thanks to Alejandro, the concierge, for helping with wonderful recommendations/reservations.

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• 5.0
  nwaynesworld2026-09-05

  Pestana

  Great location in the heart of historic Madrid. The hotel has been updated and is very well maintained and very clean. There are three elevators and the main floor entrance is accessible. The service was excellent. All staff we interacted with were wonderful. The rooftop patio and pool is very small so we did not bother to use this amenity. The hotel includes a spa with a very small gym. Although the spa was very nice, we did not have time to use it. The breakfast was included with our stay. The breakfast had a wonderful buffet plus à la carte options. The selection was great and the food was very tasty. The dining area also served lunch and dinner. Separate outdoor dining was also available in the Plaza. Our room was not large, but typical for Europe. The room lacked a place to sit and a desk. The room had a coffee/tea station (complimentary), mini fridge and a safe. Two bottles of water were supplied everyday. Mini fridge items were extra. The room was clean and very modern. Our window overlooks a street and some historic buildings and shops; however, there was not much traffic and we were on the top floor, so noise was not a real concern. The bed was very comfortable. The air conditioning was quiet and quite effective. There was adequate closet space. The bathroom was open to the room and quite functional (two hand basins). The water pressure was good and the water was hot. Overall, we very much enjoyed our stay and would definitely return. Highly recommended!

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