Seehotel am Kaiserstrand

Recent reviews

• 4.0
  alainsN3549FQ2026-09-15

  Very good

  Very good hotel ideally located on the shore of Lake Constance. Attentive and pleasant staff who do not speak or speak very little French... but this situation has become usual. The room is modern, large, and well-insulated. The breakfast buffet is really worth highlighting as everything you could hope for is there. Wonderful! I recommend this hotel

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• 5.0
  UlleKP2026-08-25

  Wonderful.

  We liked it very much. Very friendly and attentive staff, the panorama along with the bathhouse: ideal for a visit to the festival along with relaxation….

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• 1.0
  DoktorBre2026-08-24

  Discriminatory director.

  We had booked a suite with a terrace and lake view for 2 nights for the Bregenz Festival; the whole thing with boat transport to Bregenz to the Festspielhaus (package tour) was my birthday present. The only halfway original thing about the hotel, a makeshift renovated ancient box right by the train tracks, was the - generally accessible - bathhouse right on the lake with a café. The staff at breakfast was negligent; coffee was only offered or brought once. Information regarding canoe rentals, etc., was provided by the reception only reluctantly and incorrectly. Mileage credit was not provided despite a request. At the first dinner, the Wiener Schnitzel was only mediocre, the appetizers tiny. At the 5-course gala dinner, the courses were swapped; the sorbet was skipped and only offered after the main course. Furthermore, the main course was not even lukewarm but simply cold. As far as I know, at least 60 degrees is required! We accepted the cost cancellation for both meals promised by the restaurant manager with a great deal of indiscreet fanfare, but it was later not found as a deduction on the bill as promised. After a thirty-minute (!!) discussion with a completely overwhelmed receptionist about this, as well as five other incorrect draft invoices, an arrogant, pompous snob from management appeared. He did not even want to acknowledge the complaints brought forward, but rather complained aggressively about my tone, and summarily kicked us out of the establishment several hours before the regular checkout. Without us being given the opportunity to clarify the invoice issue. I have never encountered anything like this in 50 years in any supposed luxury hotel. Conclusion: overpriced rooms ("festival prices") with lake view ok, but minibar was not restocked, service poor and kitchen partially grossly inadequate, management apparently has neither the numbers nor the staff under control, and has permanently ruined my birthday present. The establishment is completely overrated; the previous rating of four stars is extremely questionable. Never again! We are preparing legal steps, among other things due to lost vacation enjoyment.

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