Built in the shape of a traditional Tyrolean castle and set against the peaks that ring Kitzbühel, Schlosshotel Kitzbühel carries regional character into something contemporary and quietly composed. Its centre is THE SPA MOMENTUM, a wellness floor spread across 3,000 square metres, with seven saunas, a hammam, a rasul, indoor and outdoor pools, and quiet zones designed for genuine stillness. There is a fitness area too, with personal training…Built in the shape of a traditional Tyrolean castle and set against the peaks that ring Kitzbühel, Schlosshotel Kitzbühel carries regional character into something contemporary and quietly composed. Its centre is THE SPA MOMENTUM, a wellness floor spread across 3,000 square metres, with seven saunas, a hammam, a rasul, indoor and outdoor pools, and quiet zones designed for genuine stillness. There is a fitness area too, with personal training available on request. Spa access begins at 3pm on arrival and runs until 11am on departure, so the day of coming and the day of going both hold time to unwind. Rooms and suites start at around 28 square metres and pair alpine warmth with modern comfort. Dining moves across several rooms: refined international and regional plates at Restaurant Streif, meat specialities at DAS Kaps, a steak restaurant overlooking the hotel's own nine-hole golf course, and Japanese cooking at ROZU, a sushi lounge with seasonal terraces and mountain views. Families have the Rosini Kids Club for children aged three to twelve. The nine-hole course sits directly on the grounds, with nineteen more nearby, and the alpine year brings hiking, biking, climbing, paragliding and skiing. The legendary Streif downhill run is visible from the hotel itself. The nearest airport transfer is about three minutes' drive.
Rooms: 151 rooms
Type: Hotel
Indoor poolOutdoor poolOutdoor Swimming Pool (all year)Indoor Swimming Pool (all year)BarBreakfastFitness CenterHeated poolJacuzzi (Hot Tub)MassageSaunaSolariumTurkish/ Steam BathFamily RoomsSpa & Wellness CentreSpa FacilitiesSteam roomSpa lounge/relaxation areaSpa/wellness packagesFitnessYoga classesFitness classesPersonal trainerFitness/spa locker roomsBack massageNeck massageFoot massageCouples massageHead massageHand massageFull body massageFacial treatmentsWaxing servicesMake up servicesManicurePedicureBody TreatmentsBody scrubElevatorsRooms/Facilities for DisabledBicycle rentalsGolf Course (within 2 miles)SkiingHikingBilliardSki schoolSki equipment hire (on site)Ski pass vendorBusiness centerMeeting/Banquet FacilitiesNewspaperHypoallergenic room availableEvening EntertainmentBoard games/puzzlesPlaygroundKids' clubBaby sittingRestaurantRoom serviceBreakfast in the roomSpecial Diet Menus (on request)Kid mealsKid-friendly buffetWine/ChampagneBottle of waterFruitsChocolate/CookiesShops (on site)Non-smoking roomsAll Spaces Non-Smoking (public and private)Ski storageHeatingGardenTerraceSun terracePet Friendly24-hour front deskConcierge desk24-hour front deskConcierge deskHousekeeping - dailyOutdoor furnitureSafeBaggage StorageIndoor parkingValet parkingSecured parkingAirport shuttle service (surcharge)Electric vehicle charging stationShuttle ServiceAirport Shuttle (surcharge)Shuttle Service (surcharge)Shuttle Service (surcharge)
Rooms
Standard Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Room size: 28 sqmMax guests: 2Beds: 1 × Large bed (King size)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Room size: 32 sqmMax guests: 2Beds: 1 × Large bed (King size)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Room size: 33 sqmMax guests: 2Beds: 1 × Large bed (King size)
Spacious suite with separate living and sleeping areas, bathroom with 2 washbasins and a bidet.There is a flat-screen TV with cable channels and a mini-bar.
Room size: 52 sqmMax guests: 3Beds: 1 × Large bed (King size)
This spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a dressing room. The unit has 2 beds.
Room size: 73 sqmMax guests: 4Beds: 1 × Extra-large double bed (Super-king size), 1 × Sofa bed
The sauna and fireplace are the special features of this suite. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchenette, which has a tea and coffee maker, is available for cooking and storing food. This suite features a mini-bar, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit offers 4 beds.
Room size: 158 sqmMax guests: 4Beds: 1 × Large bed (King size), 1 × Large bed (King size)
This suite features a fireplace. The spacious suite has 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. This suite features a mini-bar, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit has 4 beds.
Room size: 112 sqmMax guests: 4Beds: 1 × Large bed (King size), 1 × Large bed (King size)
This suite provides a fireplace. The spacious suite features 2 bedrooms and 2 bathrooms with a shower and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Room size: 110 sqmMax guests: 4Beds: 1 × Large bed (King size), 1 × Large bed (King size)
Our stay at the Schlosshotel Kitzbühel was outstanding all around. The entire staff was exceptionally friendly, warm, and accommodating. You were welcomed with a smile at all times and had the feeling that every wish was anticipated before you even spoke.
The breakfast as well as the dinner were excellent and offered a very large selection of fresh and high-quality food – everyone will truly find something to their taste here.
The wellness area is beautifully designed and invites you to relax and feel good. Everything was very well-maintained and contributed to a relaxing stay.
Many thanks to the entire team for the first-class service. We felt completely comfortable and would love to come back. Highly recommended!
Simply insufficient for a 5-star hotel.
First problem: we booked for three people and stated our son's age as 15 years old. Paid the normal price too. We received a room with an extra bed that might have been big enough for a 5-year-old child.
Now we rebooked the room for an additional charge. So that our son can sleep on a pull-out couch. Lo and behold, the room had an extra bed again (see photo)!
After complaining several times, the pull-out couch was finally prepared. (We also had to call room service again so that this would be done before evening "do you really need that right now")
The biggest problem:
We informed the reception that we would be departing on Thursday evening instead of Friday morning (due to a funeral) - so that we could settle the bill on Thursday evening.
The reception staff apparently did not understand us correctly due to language problems and simply canceled our room for Thursday (we were supposed to pay 80%) and resold it! We noticed this after the room key no longer worked after breakfast. Reception's response: "There is nothing more that can be done, we are full and you have to get out of the room!" After my wife insisted, we were able to stay in the room after all.
Unfortunately, this is not how one imagines a vacation!
Unfortunately never again, hotel is nice, but reception and room service were chaos from start to finish.
Food was okay, but not worthy of 5 stars. Somewhat unseasoned and sometimes rather tasteless. Unfortunately, there were also a lot of blowflies at the buffet on the first day. Service was trying, but communication problems were often present here as well. A bit tedious when you are constantly being told how to leave a tip...
CONCLUSION: UNFORTUNATELY NO
P.S.: at the last dinner, the tiramisu was frozen rock-hard. - does not speak for the freshness and should not be standard in a 5-star hotel 😉
The bill was also naturally incorrect, and after what felt like 16 phone calls, the bill was finally in order. It felt more like an intern in a youth hostel, not the reception of a 5-star hotel.
